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Patient information

We realize you will have a lot of questions about your stay at Iredell Memorial Hospital. You will find some general information below.


An ATM is located in the lobby on the lower level, near the emergency room entrance.


We do not restrict the use of cellphones by patients or visitors, but we do ask that they be turned off whenever a caregiver is in the room.

Cheer cards

While you're a patient at Iredell Memorial Hospital, your family and friends can email well wishes to you. A link to our Cheer cards section is on the home page. There is a simple form to fill out and card designs from which to choose. We will print the card and place it in a sealed envelope for your privacy. A hospital volunteer will deliver it to you, Monday through Friday, 8:30 a.m. to 4 p.m. Cheer cards are not delivered on weekends or holidays, nor are they mailed to the patient after discharge

Consent forms

Permits for treatment and/or surgery must be signed by the patient or by the next of kin. Permits for minors must be signed by parents or guardians.


We realize that hospital meals are a very important part of your stay. That’s why Iredell Memorial Hospital’s Room Service program provides a broad selection of menu choices, meal times, and the ability to speak with a Call Center Attendant about your meal.

You can call 3663 from your room when you're ready to order a meal. Family or staff members can order for you as well. The Call Center Attendant will assist you in making appropriate choices based on the diet your physician has prescribed for you. An Ambassador will deliver your meal to you within 45 minutes.

Below are meal times, but we encourage you to talk with your nurse when ordering your meal so you can work around scheduled treatment or therapy.

Full Breakfast available 7:00 - 10:30 AM
Limited Breakfast available 10:30 AM - 7:00 PM
Lunch and Dinner available 11:00 AM - 7:00 PM

Electrical Items

Patients may use low voltage battery-powered devices without having them approved by Maintenance/BioMedical personnel.

Accepted devices are:

  • cellphones and chargers
  • small computers and “bricks”
  • hand-held games
  • tablets
  • cameras/video cameras and associated chargers
  • battery-powered shavers
  • battery-powered music players
  • battery-powered video players
  • battery-powered radio
  • battery-powered TVs
  • and other rechargeable battery-powered consumer devices.

Approval must be given before patients can use the following items:

  • electric curling irons
  • hair dryers
  • fans
  • humidifiers
  • any 120 volt (non-battery) electric device that is directly cord-connected to a wall outlet.

Our concern for your safety is second only to our concern for your recovery. Please help us maintain a safe environment.


Firearms and other weapons are not permitted in the hospital except by our security officers.

Lost items

If you discover any of your personal property missing, notify a nurse immediately.

Mail and flowers

All mail and flowers addressed to you will be delivered to your room by hospital volunteers. Mail received after you have been discharged will be forwarded to your home address. Our volunteers also have a flower vending machine in the gift shop. Proceeds from the sale of these flowers are donated to the hospital to support various services.

Medication Safety

Medication safety is very important. We request any medications brought into the hospital with you be sent home with someone you trust or locked-up in our pharmacy for safe keeping. Your medications will be returned to you at discharge. It is very important to take only medications ordered by your physicians and given by our nurses. Medications should not be kept at the bedside.


The local daily newspaper will be delivered to your room each day, except Sunday, courtesy of a local business. Regional and other local newspaper racks are located at both lobby entrances.

Overnight guests

Overnight privileges are permitted when necessary for the patient's welfare. Cots are available at no charge; just ask your nurse.


All patient rooms are equipped with telephones. Free local calls may be made by dialing "9" and then the 10-digit number. All long-distance calls must be made collect, by credit card or billed to a third number. They cannot be charged to your room. To make a long-distance call within the 704 area code, dial 8-0, then the number. For calls outside the 704 area, dial 8-0-0, then the area code and number. After you have completed dialing, a long-distance operator will ask for the charge information.

You can receive calls directly to your room from inside or outside the hospital. Please note the instructions below.

From inside:
Floors 1-4, dial 7 + the 3 digit room number
5th floor, dial 49 + the last 2 digits of the room number.
Maternity patients in rooms M1-M9, dial 734 + single digit room number.

From outside:
Dial 704-878 + the option above that pertains to your room number.

Pay telephones are located in or near lobbies and near the maternity and surgical waiting areas.

Tobacco Use

The use of tobacco in any form on Iredell Memorial Hospital premises is prohibited.

This policy applies to patients, visitors, physicians, staff, and anyone coming onto Iredell Memorial Hospital property for any reason. Iredell Memorial Hospital premises include all hospital buildings, grounds, and parking lots.

If you smoke or use tobacco, we want to help you follow this policy while also making your hospital stay as pleasant as possible. If you feel you will need nicotine replacement while in the hospital, please tell your nurse or doctor.

Smoking and the use of tobacco are major causes of preventable disease and death. As a responsible leader in the health care industry, Iredell Memorial Hospital is committed to providing a safe, clean, and healthy environment for our patients and staff, as well as promoting health, wellness, and the prevention and treatment of diseases within the community. For these reasons, we provide a tobacco-free workplace and environment for patients and visitors.


You may wish to consider bringing only essential items such as sleepwear, bathrobes, slippers and toilet articles. Other items needed for your stay will be supplied by the hospital. Please leave all jewelry and other valuables at home or in the care of family members. When not in use, dentures, eyeglasses, etc., should be placed in protective containers. Large items, such as walkers, canes and wheelchairs, should be labeled with your name. The hospital cannot be responsible for the loss or breakage of personal items kept in your room.

If you find yourself needing admission to the hospital at a time when you have money or other valuable items in your possession, ask for a valuables envelope. We will keep the envelope in our safe during your stay.